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Operations Coordinator

Downey & Associates Wealth Management
Job Description
Roles and Responsibilities - Operations Coordinator
Job Title:                      Operations Coordinator
Revision Date:             July 2, 2018
Department(s):            Operations Team
Status:                         Full-time/hourly
Reports To:                  Melodie Davis
Supervises:                 N/A
This is a summary outline of the responsibilities required of the Operations Coordinator. This description may be modified as necessary. 
Summary of Essential Duties
The Operations Coordinator is responsible for assisting the firm’s operations team with new account processing and client service items - this position involves frequent client interaction.  Specific areas of responsibility include, but are not limited to the following:
New Account Responsibilities
  • Ensure that new client accounts are in good order and submitted in a timely fashion
  • Communicate and document new account progress with applicable team members
  • Communicate new account setup and transfer progress with clients when applicable
Client Service Responsibilities
  • Assist with processing client service items such as change of address, change of beneficiary, and client withdrawal requests
  • Work with team members to provide administrative/clerical support
  • Ensure that clients have satisfied annual IRS Required Minimum Distribution requirements
Requirements and Qualifications
  • License Requirements: None
    • Preferred Licenses: Series 7, Series 66
  • Detail-oriented with high degree of accuracy and follow up
  • Energetic, eager to learn, ability to collaborate with a wide range of clients and team-members
  • Superior written and verbal communication skills
  • Excellent interpersonal skills
  • Ability to excel while working in a dynamic, fast-paced team environment
  • Self-motivated with ability to work independently and under direction
  • Impeccable ability to maintain confidentiality and integrity
  • Exemplary planning and organizational skills
  • Effective follow-up skill, deadline-focused
  • Ability to embrace and utilize various technology platforms
Additional Comments
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Contact Information